Contact the Editorial Team About Casino Content
Available in GBUse [email protected] to contact the editorial team about this site. You can write to us to:
- point out an error or request a correction to published material;
- ask a question about our content; or
- discuss editorial or other cooperation.
Please include the page title or a link to the relevant material and explain your query clearly. Do not send payment details, passwords, identity documents or other sensitive personal information by email.
We aim to respond as soon as we can, but no response time has been specified. Sending a message does not create a relationship with a casino operator or provide access to an operator’s customer support or complaints process. For an account, payment or gambling dispute, contact the relevant operator directly and check what complaint routes are available to you.
Information on this site is not confirmation that any casino is licensed or authorised to serve people in the UK. Before depositing, check the operator’s licence number on the UK Gambling Commission’s public register. A non-GamStop status does not establish that a site is safe or authorised. If you use an offshore site, you may be outside UK regulatory and player protections and may not have access to UK-specific consumer protections or dispute resolution services. Do not assume UKGC protections, approved dispute routes or GAMSTOP participation without an identifiable LuckyPays licence entry.
If your question is about gambling addiction or harm, please do not contact us for help. Contact a gambling-harm support service instead, and see our Responsible Gambling page for further information. Using a non-GamStop site while self-excluded for gambling-harm reasons undermines the purpose of that exclusion.
Prepared by the Luck Casino editorial staff.
