Privacy Policy
Last updated: 30 May 2026
This privacy policy explains how luckcasino-online.com(“we”, “us”, or “our”) collects, uses, and protects personal data when you visit our website. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
The data controller responsible for your personal data is the operator of luckcasino-online.com. If you have questions about how your data is processed, you may contact us through the information provided on our website.
What Data We Collect
We may collect and process the following categories of personal data when you visit our website:
Automatically collected data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and approximate geographic location derived from IP address. This data is collected through server logs and analytics tools.
Cookies and similar technologies: We use cookies to understand how visitors interact with our website. Details of the cookies we use and their purposes are set out in our Cookie Policy.
Voluntarily provided data: If you contact us by email or through any contact form, we collect the information you provide, including your name and email address.
How We Use Your Data
We process personal data for the following purposes:
To operate and maintain the website, including ensuring its security and performance. The legal basis for this processing is our legitimate interest in providing a functional and secure website.
To analyse website traffic and usage patterns in order to improve content and user experience. The legal basis for this processing is our legitimate interest in understanding how visitors use our website.
To respond to enquiries or communications you send to us. The legal basis for this processing is our legitimate interest in responding to your requests, or the performance of a contract if applicable.
Cookies
Our website uses cookies. For detailed information about the cookies we use, their purpose, and how you can manage your cookie preferences, please refer to our Cookie Policy.
Third-Party Services
We may use third-party services that collect, monitor, and analyse visitor data. These services have their own privacy policies governing how they use such information. Third-party services we may use include web analytics platforms and content delivery networks. We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Server log data is typically retained for a maximum of 12 months. If you contact us, we retain your correspondence for as long as necessary to address your enquiry and for a reasonable period thereafter.
Your Rights Under UK GDPR
Under UK data protection law, you have the following rights regarding your personal data:
Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that we correct inaccurate personal data.
Right to erasure: You may request that we delete your personal data in certain circumstances.
Right to restrict processing: You may request that we restrict the processing of your personal data in certain circumstances.
Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to object: You may object to the processing of your personal data where we rely on legitimate interest as the legal basis.
To exercise any of these rights, please contact us through the details provided on our website. We will respond to your request within one month of receipt.
Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include the use of SSL/TLS encryption for data transmitted between your browser and our servers.
International Data Transfers
Some of the third-party services we use may process data outside the United Kingdom. Where this occurs, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities, to protect your personal data.
Children’s Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that data promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.